A major news platform now caps concurrent logins at five devices per subscriber, forcing users to remove an extra device before accessing premium content.
The website limited logged-in users to five concurrent devices, prompting a removal request for any sixth device.
When a subscriber attempts to sign in from a sixth device, the system displays a message that reads, "Looks like you are already logged in from more than 5 devices! To continue logging in, remove at least one device from the below list." The platform said the rule applies to all active subscription accounts.
Subscribers receive benefits such as premium stories, editorials, opinion pieces, e‑books, webinars, newsletters and games. They also enjoy ten free stories each month, the ability to save articles, and the option to comment on every story. Access to these perks requires a single active login per device.
Account holders can manage their devices from the "My Account" section. The interface lists each device, its last active time and a button to log it out. Removing a device clears the way for a new login without interrupting the subscription.
Support for the subscription service remains reachable by phone at 1800 102 1878 and via email through the site’s customer‑support channel.
Why the limit matters now
Limiting simultaneous logins helps the publisher control content distribution and protect revenue from shared accounts. It also reduces the risk of unauthorized access when passwords are reused across multiple devices.
How users can stay compliant
Subscribers should regularly review the device list and log out of any that are no longer in use. The website advises users to keep the number of active devices at or below five to avoid login interruptions.
The policy takes effect immediately and applies to both new and existing subscribers. The platform will not grant exceptions unless a technical issue is reported.
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